Support Coordination / Recovery Coaching

Support to live your best life and to  achieve your goals

Need some help coordinating and implementing the supports in your plan so that you can make the very best of your funding and participate more fully in your community? Or some support to take more control of your life and better manage the complex challenges of daily living?
National Premier Disability Services can provide skilled, expert support coordinators to assist you to use your plan to pursue your goals, live more independently, increase your skills and be included in your community and employment. If you have a psychosocial disability, we can provide a compassionate, experienced recovery coach to support you in your recovery journey to increase your independence and your social and economic participation.

How we support you

Focusing on what you want to achieve, and supporting you to get the best outcomes from your NDIS Plan, Support Coordination assists you to understand and manage your NDIS plan.
The most important person in every NDIS Plan is you. So, when it comes to choosing and coordinating your supports, we will work alongside you to connect you with the supports and service that are specific to assisting you to achieve your goals.
Support Coordination aims to build your skills and confidence to independently manage your NDIS supports. Support Coordinators provide guidance and trusted advice so you can make confident, educated decisions about your supports.
Our Support Coordinators and Recovery Coaches will endeavour to find supports that cater to your beliefs, languages, customs, rituals, behaviours, faith/religion, food and attitude.

Are you eligible?

The NDIA may fund a support coordinator or a recovery coach in your NDIS plan, depending on your individual circumstances. You can start exploring your eligibility for the NDIS here:
If you already have a NDIS package that includes support coordination or a recovery coach, then YES, you are eligible to access our services.
Lets Talk to begin exploring your options – your supported independence is our focus.
If You Have Any Questions Regarding Our Services

Or Your Individual Needs, Please Call Us On

Get Started
(02) 9136 6045

What Our Customers Say

Glen Morgan
Brisbane

Support workers have been great and very reliable

My National Premier support workers have been great and very reliable. It has been great to have help to get out into the community, to go to the shops, local markets, and cafes. I really enjoy their company and wouldn’t want to change anything.

Anne Clarke
Brisbane

They are all very friendly, compassionate and professional

The wonderful staff from National Premier Disability Services have excelled in providing support for my needs. They are experienced in assisting with hoist transfers which I have required. They are all very friendly, compassionate and professional within the work they perform in assisting me with all my daily tasks and needs. Additionally, the management are friendly and highly skilled at supporting their Participants. If you need an excellent, quality and helpful Disability Support Service I would highly recommend National Premier Disability Services.

Joy Remaly
Brisbane

The support team have been very friendly, personal, professional

Very happy to endorse Disability Services to prospective clients with special needs. The support team have been very friendly, personal, professional, approachable and serve my daughters needs very well. This makes my life so much less stress and more enjoyable knowing my daughter is happy to receive the care she needs to participate in life and receive that ongoing support to do so. The support workers have been and are very flexible, kind and above all very supportive. My sincere appreciation to Management for your valued service to our community

Les Field
Orange

The staff do the best they can and always put me first

All the staff are friendly and easy to talk to. Staff always communicate well with me and my family and arrive when they say they are going to. The staff do the best they can and always put me first.

Anne Lewis
Brisbane

I would highly recommend your company as the service is outstanding

The reason I picked your company was due to the lady who came out to interview me she was very helpful and talked through everything with me. The following week I was introduced to my support worker, she was a lovely girl we got on really well. Unfortunately, she left the company for another job which paid more money. Ive had a few support workers since then. At the moment, my present support worker Is absolutely amazing plus nothing is a bother to your company especially when I have to change my days for specialist appointments. I am most happy with the support I receive. It’s all down to good management and happy staff members I would highly recommend your company as the service is outstanding.

Don and Renee Macpherson
Orange

Staff are always on time and well mannered

Staff are always on time and well mannered, they always listen to what I want. Don and I enjoy the birthday parties and meeting new people. Management and staff are great at communicating and accommodating changes.

Daniel Arkwright
Sydney

I would recommend their services to anyone that needed assistance

I think NPDS are very good. The staff are caring, helpful, dedicated and determined to do their job with great satisfaction. They help me meet my goals and support my needs in a very professional, graceful way. My staff are committed to help me with my challenges and live a happy life. I would recommend their services to anyone that needed assistance.

Pricilla Burke
Orange

I have made a lot of new friends

I have been with NPDS for 4-5 years. Staff listen to me and help when they can to meet my needs. I have made a lot of new friends that I have never had before. Staff are fun because we have a lot of parties.

James Arkwright – Father Daniel Arkwright
Sydney

The management are always available

I have complete faith and trust in the staff and management of NPDS they always have Daniels best interest at heart. Both Daniel and I are very grateful for the team that work with him everyone goes above and beyond to ensure Daniels needs are meet. The management are always available and are never too busy for a chat or a cuppa. I like how National Premier are always looking for new opportunities for Daniel to participate in.

Valentina Hlebnikova
Orange

For the first time I feel safe leaving the house

I enjoy going on long walks with the staff and coming to see the other nice people at the office. Staff always listen to what I want, and I always look forward to going out with the staff. My family like the great communication from NPDS staff. For the first time I feel safe leaving the house with the great staff.

George Borg – Father Greg Borg
Sydney

We are very happy with all the staff

We are very happy with all the staff and care that Greg gets. Greg is well looked after and that is all a parent can ask for.

Lynette Carr
Orange

I love the social group and the birthday parties

The NPDS staff are great and Management go above and beyond to help us. I have made some new friends since being with NPDS. I love the social group and the birthday parties. Staff are always there when I need them for appointments. It is really nice here.

Neil Harris
Sydney

They ensure that my medical needs are well maintained

The staff are great they listen to my needs and make sure that the level of care is top notch, They ensure that my medical needs are well maintained for me to be the best I can be.

Joanne Turner
Orange

I have met new friends at the NPDS social group

Staff go out of their way to help our lives go smoother. I have met new friends at the NPDS social group. This has helped me get out of the house more and meet new people Staff always listen and support my choices.

Denis Leota
Brisbane

I enjoy their positive values, morals, and respect toward me

Living at the Stormbird SIL I enjoy their positive values, morals, and respect toward me, they always do their best. The staff members are great and always happy, friendly, and humble. They have been a big help to ease my stress and make me feel comfortable. I have learnt to cook, they support me to go to the library to borrow books, they have also helped me with achieving my goals with my studio recording sessions. The NPDS staff have always been there for me from the start with a voice that cares and a duty of care I will always carry in my heart. Thankyou.

Andrew Steele
Orange

I enjoy growing my tomatoes with the staff

I enjoy spending time with male staff because they go for Parramatta. I do like the females too. The staff take me where I need to go and help me with keeping my house clean. I enjoy growing my tomatoes with the staff.

Joe Estabillo
Brisbane

Support workers have helped me achieve my goals

National Premier Support Services support workers have helped me achieve my goals to quit smoking and lose weight. I’m happy and enjoy my support as my workers take me out to the gym, shopping, the movies and all my appointments, and they help me out to get done all the things I need to do at home. They have helped me with my goal of getting my pet fish.

Colleen Steele
Orange

I like meeting new people and singing with the staff

All the staff are good because they are friendly and happy. The staff take me to my appointments and all the places I want to go. We have lots of parties and BBQ’s. I like meeting new people and singing with the staff.

Lauren Read
Brisbane

I love how they motivate me

I have the same regular support workers every week and I really appreciate that if they can’t send me my regular workers, the team leader or the manager come to support me. I really appreciate that as I struggle with new people. I have always loved my support with NPDS as they encourage me to get everything I need done during my shift – they are very proactive, and I love how they motivate me.

Andrew Bingham
Orange

I am looking forward to increasing my days with NPDS

Staff are nice, respectful, responsible, caring and on time. They staff listen to me and take me where I choose to go. I am looking forward to increasing my days with NPDS as my life has been better now that I can make my own choices.

Kaipo Paraone
Brisbane

I am very happy with my support worker

I’m really pleased with the support from National Premier Disability Services. There is nothing I would change. I am very happy with my support worker, he’s very supportive and his support has been first class. I am very happy with the way they have helped me with everything I need.

Frequently Asked Questions

What is Support Coordination?
  • 1. Support connection – This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and pursue your goals.
  • 2. Support coordination – coordination of supports: This support will assist you to build the skills you need to understand and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
  • 3. Specialist support coordination – This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.

Let’s Talk

What is Recovery Coach?

Generally, recovery coach will be funded in plans for people with psychosocial support needs. A recovery coach is an NDIS funded worker that has mental health knowledge. A recovery coach can:

  • 1. Spend time with you, and people important to you, to get to know you and understand your needs
  • 2. Help you to find out about different services and supports, and how these can help you
  • 3. Help you get support from mental health services
  • 4. Help you better understand the NDIS and support you with the NDIS

Let’s Talk

Can I have both?
For most people we recommend that you only have a recovery coach because it is a better use of your NDIS plan. Depending on your plan or situation you may choose to have both.

You do not have to choose a recovery coach if you do not want one.

Let’s Talk

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